You know how you tell your kids to never open the door to strangers, sometimes it’s also good to remind ourselves to never open emails from people we don’t know.
The Australian Competition and Consumer Commission (ACCC) have put out a warning this Christmas to be wary of emails pretending to be from Australia Post and other post services.
The ACCC have already received over 100 reports of this parcel scam in the first 2 weeks of December. The way the scam works is by tricking people into downloading a file (usually an .exe or .zip) and then installing a CryptoLocker and holding your files to ransom. We have touched on the dangers of ransomware before, and trust us it’s not something you want to deal with!
Scammers are getting smarter with their emails looking more and more legitimate, but there are some giveaways you can look out for:
- Always check the address the email came from, some of these emails are coming from firstname.lastname@example.org which is not a legitimate Australia Post email address.
- Never download .exe or .zip files from an unknown source, these are commonly used to install viruses on your computer.
- Look out for incorrect grammar or spelling
If you are unsure you can also contact the mail service directly, just make sure you look up the contact details and don’t use any listed in the suspicious email.
Australia Post have put out a statement reminding us that they DO NOT:
- Ask you to make a payment for parcel collection
- Email you to reconfirm your address by clicking a link
- Charge you to hold a parcel
- Send you an email asking for your password, credit card details or account information
- Call or email you out of the blue to request payment
Scammers will always target the holiday season when parcel and mail delivery is at its busiest, and it pays to stay vigilant and aware of these scams.
In the case of ransomware the best defence is prevention, and we strongly advise that you have an effective Disaster Recovery Plan in place. A DR Plan includes backups but also processes that allow you to get your business up and running again.