There is one painful inevitability that can really take the shine off that new phone feeling – transferring precious content from your old device to your new device. Videos, photos, messages, calendars, music and memos…oh my!
Samsung has attempted to ease this anxiety with Smart Switch - a convenient and intuitive app that helps you transfer device settings and content. It can be as easy as placing your new phone next to your old one and tapping “OK”…
Android to Android
Step 1 - Download the Smart Switch application from Google Play on your old Android device. Your new Android device should come with it already installed. If it doesn’t, download it on your new device also.
Step 2 - Open the app on both phones and make sure your devices are within 20cm of each other.
Step 3 - On your old device, select the content you wish to transfer and tap “OK” on your new device to receive all of your selected content.
Step 4 - Rejoice in your newfound independence! You just avoided waiting 45 minutes for in-store support with your phone provider, only for them to probably miss transferring key content, causing you to have to return. Baste awhile in the deep satisfaction that you CAN excel at technology. Allow yourself to feel a little smug even…you’ve earned it.
iOS to Android
If you're on iOS, you will need to connect your new Android device to your computer via a USB cable and use the desktop version of Smart Switch to pull data from either iTunes or iCloud and prepare it for your new Samsung.
Your next step is just turning the phone on and tapping "OK" when prompted to use Smart Switch to grab data.
Need help or have a question about transferring phone data? We'd love to help. Give us a call on 1300 857 048.