--- title: What are the best workplace telecommunication tools for businesses? description: We've shared the workplace telecommunication tools we recommend for businesses and how these can support employees who work remotely and in the office. image: https://blog.strategicgroup.net.au/hubfs/customer-service-operator-G7LFKNM.jpg --- [![Strategic Group](https://blog.strategicgroup.net.au/hs-fs/hubfs/SGRP%20Logo%20-%20Inverted%20white.png?width=2951&name=SGRP%20Logo%20-%20Inverted%20white.png "Strategic Group")](https://www.strategicgroup.net.au) - [Home](https://www.strategicgroup.net.au/) - [About](https://strategicgroup.net.au/about/) - [Careers](https://strategicgroup.net.au/careers/) - [Services](https://strategicgroup.net.au/services/) - [IT Support & HelpDesk](https://strategicgroup.net.au/it-support-helpdesk/) - [Cloud Computing](https://strategicgroup.net.au/cloud-computing/) - [Private Cloud](https://info.strategicgroup.net.au/vault-demo) - [Public Cloud](https://strategicgroup.net.au/public-cloud-computing/) - [Cyber Security](https://strategicgroup.net.au/cyber-security/) - [Security & Risk Audit](https://info.strategicgroup.net.au/cyber-security-audit) - [Staff Training](https://info.strategicgroup.net.au/email-security-training) - [Telecommunications](https://strategicgroup.net.au/unified-communications/) - [Unified Communications](https://strategicgroup.net.au/unified-communications/) - [Microsoft Teams Calling](https://strategicgroup.net.au/ms-teams-calling/) - [Strategy & Planning](https://info.strategicgroup.net.au/virtual-cio) - [IT Consulting](https://info.strategicgroup.net.au/virtual-cio) - [Business Continuity Planning](https://info.strategicgroup.net.au/business-continuity) - [Disaster Recovery Planning](https://strategicgroup.net.au/disaster-recovery/) - [Device as a Service](https://info.strategicgroup.net.au/strategic-group-device-as-a-service) - [IT Projects](https://strategicgroup.net.au/it-project-services/) - [On-site & Hybrid Servers](https://www.strategicgroup.net.au/on-site-servers/) - [Case Studies](https://strategicgroup.net.au/case-studies/) - [Insights](https://blog.strategicgroup.net.au/) - [Blog](https://blog.strategicgroup.net.au/) - [Resources](https://strategicgroup.net.au/resources/) - [Contact](https://strategicgroup.net.au/contact/) - [1300 857 048](tel:1300857048) ![Strategic Group Blog](https://blog.strategicgroup.net.au/hs-fs/hubfs/apple-computer-desk-96858.jpg?width=2000&name=apple-computer-desk-96858.jpg "Strategic Group Blog") # Strategic Group Blog #### Everything you need to know about IT and technology #### [Tips](https://blog.strategicgroup.net.au/topic/tips) # [What are the best workplace telecommunication tools for businesses?](https://blog.strategicgroup.net.au/what-are-the-best-workplace-telecommunication-tools-for-businesses) ![close](https://cdn2.hubspot.net/hubfs/2432204/AK-UI%20Builder/close-button.svg) ### Categories - [News (76)](https://blog.strategicgroup.net.au/topic/news) - [Tips (71)](https://blog.strategicgroup.net.au/topic/tips) - [Security (44)](https://blog.strategicgroup.net.au/topic/security) - [Productivity (13)](https://blog.strategicgroup.net.au/topic/productivity) - [Technology (7)](https://blog.strategicgroup.net.au/topic/technology) - [AI (5)](https://blog.strategicgroup.net.au/topic/ai) - [Community (2)](https://blog.strategicgroup.net.au/topic/community) - [Insider (1)](https://blog.strategicgroup.net.au/topic/insider) - [Uncategorised (1)](https://blog.strategicgroup.net.au/topic/uncategorised) ### Subscribe to Email Updates ### Popular Stories [Embracing AI in the workplace in 2025](https://blog.strategicgroup.net.au/embracing-ai-in-the-workplace-in-2025) Mar 24, 2025 [The Essential 8 Guidelines for Business: What You Need to Know](https://blog.strategicgroup.net.au/the-essential-8-guidelines-for-business-what-you-need-to-know) Mar 18, 2025 [Top tech gifts to buy this Christmas](https://blog.strategicgroup.net.au/top-tech-gifts-to-buy-this-christmas-0-1-0) Dec 11, 2024 [How to use Copilot prompts for buisness](https://blog.strategicgroup.net.au/how-to-use-copilot-prompts-for-business) Feb 19, 2025 [How much is IT costing your business?](https://blog.strategicgroup.net.au/how-much-is-it-costing-your-business) Jul 10, 2018 Categories | Subscribe | Populars - - - - Written by Strategic Group on June 23, 2021 Amid a global pandemic, we have gotten used to working from home! Remote working has meant businesses need to revisit their telecommunication systems to ensure staff are able to maintain the same level of productivity and delivery as they did from the office. With more businesses now embracing a flexible working environment, ensuring you have the best workplace telecommunication tool in place for your business is more important than ever. At Strategic Group, we’ve come to trust a number of modern, unified communication tools ourselves and recommend them to our clients to improve their efficiencies. They provide an all-in-one telecommunication solution that uses the power of Voice over Internet Protocol (VoIP) to integrate voice, messaging and video conferencing technologies into one platform. It streamlines communications over any device, in any location, to make working anywhere in the world simple. Here are a few of our recommended platforms for unified communications. To help get the best result for your business, it’s important to ensure your system is tailored to your unique needs. [Speak to our team](https://strategicgroup.net.au/contact/) for support in setting up the right telecommunication tool for your business.   ## **8x8 workplace telecommunication tool** 8x8 is transforming the future of workplace telecommunications. By integrating a range of features into one global, secure, and reliable telecommunications platform, it does not matter where you are working from in the world, you will remain productive and connected. 8 x 8 integrates features such as: - Video; - Chat; - Contact centres; and - Enterprise-class API solutions. It delivers a reliable and consistent end-user experience and provides consistent call quality.   ## **Microsoft Teams** Another fantastic communication tool to use in the workplace is Microsoft teams, which makes communication, collaboration and calling easy to access through the one, unified platform. [Microsoft (MS) Teams](https://strategicgroup.net.au/ms-teams-calling/) combines collaboration features, such as professional calling technology, that will help you operate your business more efficiently and effectively. The calling feature on MS Teams is the first of its kind to offer complete phone line integration which is simple and easy to use. The feature allows you to use one company phone number, offering complete flexibility to your team, whether they are working in the office or at home. As is the case for any IT solution, it’s important that the system is right for your business and set up around your unique set of needs and working environment. Our Australian-based team of local IT experts will help identify the right all-in-one workplace telecommunication solution for your business and set you up for success. [Contact us](https://strategicgroup.net.au/contact/) to find out more about our workplace telecommunication systems. 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